Support

Help!
Trouble getting our attention? We might be tied up in a call, training session or meeting, or just trying to wrap something up. Most people prefer emailing....
Thu, 18 Oct, 2018 at 9:40 AM
Just Need Login Details
If you do not already have a CompTracker account, you can contact us using one of the methods below and we will assist you. You are not able to create an ac...
Tue, 29 Nov, 2022 at 10:15 AM
How do I reset my mobile app?
Warning: If you have unsynced data, records created / modified on your app after your last sync which do not exist on the website, they can be lost. Try not...
Mon, 28 Oct, 2019 at 11:55 AM
Support isn't getting my emails
When you email support@studentlogbook.com for CompTracker support, you should instantly see a Ticket Received email sent back to you, to let you know we'...
Wed, 14 Jun, 2017 at 5:41 PM
Browsers
Which web browser is best (for CompTracker)? There's no quick answer as all modern browsers are supported by CompTracker (2022). Every browser keeps re...
Fri, 3 Jun, 2022 at 11:59 AM
Critical App Issue - Help!
Get your issues resolved ASAP or they will only get BIGGER (contact CompTracker Support)! - create a New support ticket - email support@studentlogbook.com...
Fri, 26 Mar, 2021 at 2:05 PM