Support

Help!
Trouble getting our attention? We might be tied up in a call, training session or meeting, or just trying to wrap something up. Most people prefer emailing....
Thu, 18 Oct, 2018 at 9:40 AM
Just need login info
There is an Account Recovery page. There are some reasons this might not be helpful: - No account or multiple accounts - Have never logged in before to se...
Mon, 17 Jul, 2017 at 4:11 PM
How do I reset my mobile app?
Warning: If you have unsynced data, records created / modified on your app after your last sync which do not exist on the website, they can be lost. Try not...
Mon, 28 Oct, 2019 at 11:55 AM
Support isn't getting my emails
When you email support@studentlogbook.com for CompTracker support, you should instantly see a Ticket Received email sent back to you, to let you know we...
Wed, 14 Jun, 2017 at 5:41 PM
Browsers
Which web browser is best (for CompTracker)? There's no quick answer as all modern browsers are supported by CompTracker (2022). Every browser keeps r...
Fri, 3 Jun, 2022 at 11:59 AM
Critical App Issue - Help!
Get your issues resolved ASAP or they will only get BIGGER (contact CompTracker Support)! - create a New support ticket - email support@studentlogbook.com...
Fri, 26 Mar, 2021 at 2:05 PM